If you wish to return or exchange a piece of jewelry you can do this within fourteen days after receiving your package.
Contact me at firstname.lastname@example.org/ or fill in the online contact form where you notify that you wish to return or exchange an article.
- The costs and responsibility are for your account.
- The refund (minus any shipping costs) will take place after receipt and inspection within thirty days.
- As soon as I receive your item you will get a confirmation through email.
- The return and exchange of an article is only possible when the article:
– is in undamaged state,
– is not worn and/or used,
– no exchanges/returns are allowed on custom made pieces. This includes custom ring sizing.